Connect to Redirect (C2R)

Connections of Cumberland County seeks to effectively aid in stabilizing mothers and their children who are experiencing homelessness through our Connect to Redirect (C2R) Program.  The program specifically benefits single mothers with at least one child under the age of 18, who are experiencing or at risk of homelessness. Households with children in elementary school are prioritized for program participation. Program participants partner with their C.A.R.E. Team (Coaching, Accountability, Resources and Empowerment) who supports them as they secure housing and employment through planning and accountability. To be considered for C2R, clients must be actively participating in case management via our DRC.

Since launching in XYZ, ### of clients have participated in C2R.


C2R helped me get things back on track. While in the program, I was able to regain custody of my children, move into rental housing, and I eventually purchased my own home. I went on to enroll in a social work program and I am now a practicing social worker in the Cumberland County community.

C2R Client, 2018

The C.A.R.E Team

The C.A.R.E. Team approach and active case management allows for continuity in client services and active goal attainment.  The Counselor and Coach are critical to client success and play pivotal roles in the C.A.R.E. Team supportive structure. Through goal setting and action planning in a supportive team dynamic, clients develop skills that lead to improved sustainability of safe housing, steady employment, increased access to educational opportunities and self-reliance on a long-term basis.  

The client actively engages in goal setting, commits to completing time-sensitive action steps, and is responsive to each member of the C.A.R.E. Team. She is also receptive to counseling, coaching, and feedback and is an active part in changing her and her children’s sorties. She is an expert regarding her family unit but needs supportive services to achieve self-reliance.

The counselor develops therapeutic processes with the C2R client while taking a holistic approach to mental health care. The counselor examines issues preventing the client from stabilizing and relates goals established in the C.A.R.E. Team meetings to the client’s therapeutic goals. The counselor also submits timely updates to the Case Manager.

The case manager serves as a support to all C.A.R.E. Team Members and follows up with the client monthly to ensure that she is meeting financial obligations relating to housing and utilities. The case manager coordinates the scheduling and facilitation of C.A.R.E. Team members. The case manager also maintains consistent contact with the Volunteer Coach and Counselor to ensure the client meets goals and builds rapport with C.A.R.E. Team Members.

The volunteer coach contacts the C2R client consistently to support, coach, mentor, and empower the client to accomplish goals set in the C.A.R.E. Team meetings. The volunteer coach maintains healthy boundaries with the client and prepares her for coaching opportunities in her giving back phase. The volunteer coach submits timely reports to the Case Manager.

Volunteer in C2R

Interested in volunteering with C2R? We’re always looking for volunteer coaches to assist our clients in their journey. Visit our volunteer webpage for more information.