Services Offered

unnamed-1Services

Explanation of Services:

This is a “one-stop shop” day resource center where clients can:

  • Walk in and find personalized support for meeting urgent or emerging homeless needs.
  • Access a technology hub with online or paper resources for applications, use email, respond to other needs including centralized intake and information sharing involving participating agencies.
  • Experience collaboration with other agencies for smoother case management and centralized intake.
  • Engage in stabilization planning that can lead to sustained shelter, rapid rehousing, and employment.
  • Use class space for individual and group activities (skill building, life coaching, other training).
  • Find a children’s space with a safe, positive environment while women receive services.
  • Access centralized meeting space for inter-agency case and program collaboration.

4 Program Areas:

Day Resource Center (DRC):

Case Management delivered in a warm, caring environment for women and children to feel safe to come in to inquire about assistance. After initial intake process, our staff assists clients with appropriate resources by collaborating with community partners.  Mental Health provided through group therapy and individual counseling sessions are available weekly.This supports clients as they begin the healing process of significant trauma events in their past, allowing them to move forward and stabilize their lives and the lives of their children.  Educational workshops and activities are also offered at the DRC.  Summer camps available when funding is possible allow children to have positive activities and appropriate care and supervision allowing their mothers to retain employment.

Connect 2 Re-Direct (C2R):

Eligible clients are referred by the DRC case manager to participate in this supportive and more intensive case management program. This is a fresh approach using accountability-based practices. This program provides immediate housing opportunity for the client and her children. This includes funding initial rent and utilities deposits, as well as a percentage of rent until mother is employed.  C.A.R.E. Team (Coaching; Accountability; Resources; Empowerment) that includes a Case Manager, Mental Health Counselor and a Community Volunteer Coach/Mentor support C2R participants and hold them accountable to implement their action steps and make decisions consistent with their goals. Once clients complete the program, they are invited to join a C.A.R.E. Team to “give back” as the Community Volunteer Coach/Mentor.  Follow-up with participants lasts at least 2 years in order to monitor progress toward achieving goals. We have an active waiting list for this program.  Cumberland County Schools “Homeless Student Outreach” initiative was started to identify elementary school-aged homeless students (single mother households) to be referred to C2R. It is very important to quickly improve the home environment for these young students so they can learn to read at grade level. Once enrolled, C2R provides immediate housing assistance to the students and their immediate family members.  The school system has agreed to offer employment opportunities to mothers of the students, if qualifications are met.

Connect 2 Internship (C2I):   

Since inception July 2014- November 2017, we have had 17 Masters level Social Work interns.  They work during our weekly operating hours at the Day Resource Center. This gives them the opportunity to experience real life client cases and build their skill-set.  This learning lab program allows CCC to reduce staff costs while increasing our case management capabilities to meet high traffic at the DRC while providing excellent learning experiences for the interns.

Connect 2 Enterprise (C2E):

The “For Goodness Sake, SHOP!” online store is a social enterprise operated by the Connect 2 Enterprise Program (C2E), developed by Connections of Cumberland County, a 501c3 non-profit organization. C2E seeks to empower women through employment. This business model is designed to generate cash flow to fund programs to improve lives of women and children experiencing homelessness.

LINK to the For Goodness Sake, SHOP! online store coming soon!

For more information, contact us at (910) 630-0106.

Resources and Phone Numbers

Links and Resources provided here are for additional information and support. The items by no means include all web links, tools and other resources available. If items should be added, please contact us with your recommendations (click on any topic to find out more):

Resource Phone
(area code 910 unless noted)
Department of Social Services Food & Nutrition Frequently Asked Questions 677-2999
Department
of Social Services Work First (TANF) Information (FAQ’s)
323-1540
DSS TANF Information Sessions (required before applying) 323-1540
Salvation
Army of Cumberland County/Fayetteville (Contact Info for Emergency Services,
Shelter, and other related services)
483-8119 Shelter (485-8026)
Operation
Inasmuch (Fayetteville) — breakfast programs, computer literacy, emergency support
433-2161
Fayetteville Urban Ministry — ESTEEM program,
emergency food/clothing, emergency building repairs, at-risk youth mentoring, adult literacy training, financial skills development,
and more
483-5944
Center for Economic Empowerment and Development — displaced homemaker services, employment seeking support, array
of women’s training programs, housing support, tuition support, other basic skills assistance, business incubation
323-3377
Fayetteville
Veterans Administration–Homeless Services (National call 1-877-424-3838)
488-2120 ex.7211
City of Fayetteville Community Development-Continuum
of Care for Homeless Persons
433-1329
North Carolina Coalition to End Homelessness 919-755-4393
Cumberland County Schools’
Social Work Services Homeless Education Resources
678-2621
Action Pathways, Inc. — self-sufficiency programs, consumer
credit, housing weatherization, Head Start, Food Bank
223-0116
Cumberland Interfaith Hospitality Network (CIHN) — Emergency Shelter,
Transitional Housing, Housing for Families with Disabilities
826-2454
National Center For Homeless Education-UNC-G (Excellent series
of informational briefs on the educational needs, issues and ideas for educating homeless children/youth)
(800) 755-3277